Privacy Notices

Privacy and Data Protection Information

Purpose of Processing

Privacy Notice

Responding to your contact enquiry

Why we need your information

You want to use the contact form on this website. For us to respond to you we need to know your name and contact information.

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What you're being asked to provide

You are being asked to provide your name, email address and (as an option) telephone number.

We will only use your information for the purpose of contacting you.

If we want to use it for another purpose we will refer to you before doing so.

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The legal basis we use

We need your consent to use your email address or telepone number to contact you.

You can withdraw consent at any time using the unsubscribe link on every email we send. Or you can call, email or message us and we will update our systems to reflect your wishes.

Note that if you withdraw consent, we can't use your email or phone number to contact you.

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Who you're giving your data to

You are giving your personal data to Allstrat Ltd, t/a Responsible Data Use, as the data controller.

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Where your data will go

Your data will be processed within the EEA by Modern Ltd., who use a subprocessor which is headquartered in the USA. As such, under certain circumstances your personal data can be accessed by US government agencies.

We have a contract with Modern Ltd which contains Standard Contractual Clauses (SCCs) and we minimise the data used for your protection. However if you are concerned about your personal data being accessed by the US government, you should not use the contact form and call us on 01786439566 instead.

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How long we keep your data

Your personal data will be kept for 6 months following the date of our last contact with you and then will be securely deleted.

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Your rights and how to complain

You have rights with regard to how we use your personal data. For full information about your rights see our Privacy Statement.

If you are not satisfied that we up hold your rights you can complain directly to us or to the regulator (the ICO in the UK). Contact details for Allstrat Ltd and the ICO can be found on the Privacy Statement page.

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More information

For more information about how we manage personal data and your privacy, see our Privacy Centre.

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Responding to your question

Why we need your information

You want to ask us a question using this website. For us to respond to you as a member or customer we need to know your name and contact information.

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What you're being asked to provide

You are being asked to provide your name, email address and (as an option) telephone number.

We will only use your information for the purpose of contacting you.

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The legal basis we use

Responding to your question when you are an existing member or customer is part of the service we provide. Which means the lawful reason for processing we use is to enter into or fulfil the terms of a contract between us.

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Who you're giving your data to

You are giving your personal data to Allstrat Ltd, t/a Responsible Data Use, as the data controller.

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Where your data will go

Your data will be processed within the EEA by Modern Ltd., who use a subprocessor which is headquartered in the USA. As such, under certain circumstances your personal data can be accessed by US government agencies. We have a contract with Modern Ltd which contains Standard Contractual Clauses (SCCs) and we minimise the data used for your protection. However if you are concerned about your personal data being accessed by the US government, you should not use the contact form and call us on 01786439566 instead.

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How long we keep your data

Your personal data will be kept for one year following the termination of our contract with you and then will be securely deleted.

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Your rights and how to complain

You have rights with regard to how we use your personal data. For full information about your rights see our Privacy Statement.If you are not satisfied that we up hold your rights you can complain directly to us or to the regulator (the ICO in the UK). Contact details for Allstrat Ltd and the ICO can be found on the Privacy Statement page.

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More information

For more information about how we manage personal data and your privacy, see our Privacy Centre.

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Processing a personal purchase

Why we need your information

You want to use the contact form on this website. For us to respond to you we need to know your name and contact information.

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What you're being asked to provide

You are being asked to provide your name, contact details and payment card information.

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The legal basis we use

To process a purchase is to enter into a contract to provide you with membership or other services. Which means the lawful reason for processing we use is to enter into or fulfil the terms of a contract between us.

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Who you're giving your data to

You are giving your personal data to Allstrat Ltd, t/a Responsible Data Use, as the data controller.

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Where your data will go

Your data will be processed within the EEA by Modern Ltd., who use a subprocessor which is headquartered in the USA. As such, under certain circumstances your personal data can be accessed by US government agencies. We have a contract with Modern Ltd which contains Standard Contractual Clauses (SCCs) and we minimise the data used for your protection.

Payment card information is processed by either Stripe or Paypal. Again, contracts are in place between us to protect your data.

The Stripe contract contains SCCs; Paypal uses Binding Corporate Rules (BCRs).

At no time does Allstrat Ltd have access to your payment card data.

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How long we keep your data

Your personal data will be kept for three years and transaction data for six years following the year in which your purchase was made with you and then will be securely deleted.

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Your rights and how to complain

You have rights with regard to how we use your personal data. For full information about your rights see our Privacy Statement.If you are not satisfied that we up hold your rights you can complain directly to us or to the regulator (the ICO in the UK). Contact details for Allstrat Ltd and the ICO can be found on the Privacy Statement page.

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More information

For more information about how we manage personal data and your privacy, see our Privacy Centre.

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Processing a business purchase

Why we need your information

You want to use the contact form on this website. For us to respond to you we need to know your name and contact information.

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What you're being asked to provide

You are being asked to provide your name, email address and (as an option) telephone number.We will only use your information for the purpose of contacting you.If we want to use it for another purpose we will refer to you before doing so.

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The legal basis we use

To process a purchase is to enter into a contract to provide you with membership or other services. Which means the lawful reason for processing we use is to enter into or fulfil the terms of a contract between us.

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Who you're giving your data to

You are giving your personal data to Allstrat Ltd, t/a Responsible Data Use, as the data controller.

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Where your data will go

Your data will be processed within the EEA by Modern Ltd., who use a subprocessor which is headquartered in the USA. As such, under certain circumstances your personal data can be accessed by US government agencies. We have a contract with Modern Ltd which contains Standard Contractual Clauses (SCCs) and we minimise the data used for your protection.

Payment card information is processed by either Stripe or Paypal. Again, contracts are in place between us to protect your data.The Stripe contract contains SCCs; Paypal uses Binding Corporate Rules (BCRs).

At no time does Allstrat Ltd have access to your payment card data.

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How long we keep your data

Your personal data will be kept for three years and transaction data for six years following the year in which your purchase was made with you and then will be securely deleted.

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Your rights and how to complain

You have rights with regard to how we use your personal data. For full information about your rights see our Privacy Statement.If you are not satisfied that we up hold your rights you can complain directly to us or to the regulator (the ICO in the UK). Contact details for Allstrat Ltd and the ICO can be found on the Privacy Statement page.

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More information

For more information about how we manage personal data and your privacy, see our Privacy Centre.

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Process an online purchase

Why we need your information

You want to use the contact form on this website. For us to respond to you we need to know your name and contact information.

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What you're being asked to provide

You are being asked to provide your name, email address and (as an option) telephone number.We will only use your information for the purpose of contacting you. If we want to use it for another purpose we will refer to you before doing so.

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The legal basis we use

To process a purchase is to enter into a contract to provide you with membership or other services. Which means the lawful reason for processing we use is to enter into or fulfil the terms of a contract between us.

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Who you're giving your data to

You are giving your personal data to Allstrat Ltd, t/a Responsible Data Use, as the data controller.

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Where your data will go

Your data will be processed within the EEA by Modern Ltd., who use a subprocessor which is headquartered in the USA. As such, under certain circumstances your personal data can be accessed by US government agencies. We have a contract with Modern Ltd which contains Standard Contractual Clauses (SCCs) and we minimise the data used for your protection.

Payment card information is processed by either Stripe or Paypal. Again, contracts are in place between us to protect your data.The Stripe contract contains SCCs; Paypal uses Binding Corporate Rules (BCRs).

At no time does Allstrat Ltd have access to your payment card data.

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How long we keep your data

Your personal data will be kept for three years and transaction data for six years following the year in which your purchase was made with you and then will be securely deleted.

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Your rights and how to complain

You have rights with regard to how we use your personal data. For full information about your rights see our Privacy Statement.If you are not satisfied that we up hold your rights you can complain directly to us or to the regulator (the ICO in the UK). Contact details for Allstrat Ltd and the ICO can be found on the Privacy Statement page.

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More information

For more information about how we manage personal data and your privacy, see our Privacy Centre.

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Making a sales call by telephone

Why we need your information

You want to use the contact form on this website. For us to respond to you we need to know your name and contact information.

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What you're being asked to provide

You are being asked to provide your name, email address and (as an option) telephone number.We will only use your information for the purpose of contacting you. If we want to use it for another purpose we will refer to you before doing so.

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The legal basis we use

The lawful reason for using your telephone number to make a sales call is "Consent". We will only use your number if you have given us consent to do so.

If you are an existing customer or have previously been in a purchase process with us (even if you haven't made a purchase), we will use the "soft opt-in" available to us under the Privacy and Electronic Communications Regulations (PECR).

Regardless of which we use, you still have the right to withdraw your consent at any time. Simply contact us and we will update your records.

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Who you're giving your data to

You are giving your personal data to Allstrat Ltd, t/a Responsible Data Use, as the data controller.

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Where your data will go

Your data will be processed within the UK using our contracted processor, BT.

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How long we keep your data

If you are not an existing customer we will keep your name and telephone number for six months following the date of our last contact with you. Your personal data will then be securely deleted unless it is needed for an "exception" list used to prevent us from using it to contact you without your consent.

For existing customers your personal data will be retained as part of your customer record and used according to your stated preferences. it will be deleted 3 years after the termination of our contract.

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Your rights and how to complain

You have rights with regard to how we use your personal data. For full information about your rights see our Privacy Statement.If you are not satisfied that we up hold your rights you can complain directly to us or to the regulator (the ICO in the UK). Contact details for Allstrat Ltd and the ICO can be found on the Privacy Statement page.

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More information

For more information about how we manage personal data and your privacy, see our Privacy Centre.

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Sending a sales message by email

Why we need your information

You want to use the contact form on this website. For us to respond to you we need to know your name and contact information.

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What you're being asked to provide

You are being asked to provide your name, email address and (as an option) telephone number.We will only use your information for the purpose of contacting you. If we want to use it for another purpose we will refer to you before doing so.

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The legal basis we use

The lawful reason for using your email address to send a sales message is "Consent". We will only use your email if you have given us consent to do so.If you are an existing customer or have previously been in a purchase process with us (even if you haven't made a purchase), we will use the "soft opt-in" available to us under the Privacy and Electronic Communications Regulations (PECR).

Regardless of which we use, you still have the right to withdraw your consent at any time. Simply use the "unsubscribe" link at the foot of every email we send or contact us and we will update your records.

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Who you're giving your data to

You are giving your personal data to Allstrat Ltd, t/a Responsible Data Use, as the data controller.

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Where your data will go

Your data will be processed within the EEA by Modern Ltd., who use a subprocessor which is headquartered in the USA. As such, under certain circumstances your personal data can be accessed by US government agencies. We have a contract with Modern Ltd which contains Standard Contractual Clauses (SCCs) and we minimise the data used for your protection.

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How long we keep your data

If you are not an existing customer we will keep your name and email address for six months following the date of our last contact with you. Your personal data will then be securely deleted unless it is needed for an "exception" list used to prevent us from using it to contact you without your consent.

For existing customers your personal data will be retained as part of your customer record and used according to your stated preferences. it will be deleted 3 years after the termination of our contract.

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Your rights and how to complain

You have rights with regard to how we use your personal data. For full information about your rights see our Privacy Statement.If you are not satisfied that we up hold your rights you can complain directly to us or to the regulator (the ICO in the UK). Contact details for Allstrat Ltd and the ICO can be found on the Privacy Statement page.

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More information

For more information about how we manage personal data and your privacy, see our Privacy Centre.

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Customer service messages and calls

Why we need your information

You want to use the contact form on this website. For us to respond to you we need to know your name and contact information.

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What you're being asked to provide

You are being asked to provide your name, email address and (as an option) telephone number.We will only use your information for the purpose of contacting you. If we want to use it for another purpose we will refer to you before doing so.

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The legal basis we use

Customer service messages and calls are an essential part of the service we provide to you. As such our lawful reason for processing is to fulfil the terms of the contract that exists between us.

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Who you're giving your data to

You are giving your personal data to Allstrat Ltd, t/a Responsible Data Use, as the data controller.

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Where your data will go

Your data will be processed within the EEA by Modern Ltd., who use a subprocessor which is headquartered in the USA. As such, under certain circumstances your personal data can be accessed by US government agencies. We have a contract with Modern Ltd which contains Standard Contractual Clauses (SCCs) and we minimise the data used for your protection.

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How long we keep your data

Your personal data will be kept as part of your customer record. Contact details will be deleted three years after the date of termination of our contract.

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Your rights and how to complain

You have rights with regard to how we use your personal data. For full information about your rights see our Privacy Statement.If you are not satisfied that we up hold your rights you can complain directly to us or to the regulator (the ICO in the UK). Contact details for Allstrat Ltd and the ICO can be found on the Privacy Statement page.

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More information

For more information about how we manage personal data and your privacy, see our Privacy Centre.

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Providing Membership Services

Why we need your information

You want to use the contact form on this website. For us to respond to you we need to know your name and contact information.

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What you're being asked to provide

You are being asked to provide your name, email address and (as an option) telephone number.We will only use your information for the purpose of contacting you. If we want to use it for another purpose we will refer to you before doing so.

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The legal basis we use

As a member or customer we provide services to you. As such our lawful reason for processing is to fulfil the terms of the contract that exists between us.

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Who you're giving your data to

You are giving your personal data to Allstrat Ltd, t/a Responsible Data Use, as the data controller.

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Where your data will go

Your data will be processed within the EEA by Modern Ltd., who use a subprocessor which is headquartered in the USA. As such, under certain circumstances your personal data can be accessed by US government agencies. We have a contract with Modern Ltd which contains Standard Contractual Clauses (SCCs) and we minimise the data used for your protection.

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How long we keep your data

Membership services records are retained for three years following the date of termination of our contract.

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Your rights and how to complain

You have rights with regard to how we use your personal data. For full information about your rights see our Privacy Statement.If you are not satisfied that we up hold your rights you can complain directly to us or to the regulator (the ICO in the UK). Contact details for Allstrat Ltd and the ICO can be found on the Privacy Statement page.

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More information

For more information about how we manage personal data and your privacy, see our Privacy Centre.

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Administering our website

Why we need your information

You want to use the contact form on this website. For us to respond to you we need to know your name and contact information.

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What you're being asked to provide

You are being asked to provide your name, email address and (as an option) telephone number.We will only use your information for the purpose of contacting you. If we want to use it for another purpose we will refer to you before doing so.

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The legal basis we use

It is in our legitimate interest to maintain and administer services on our website. As such the lawful reason for processing your personal data is Legitimate Interest.

A Legitimate Interest Assessment (LIA) has been carried out and a copy is available for you to review on request.

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Who you're giving your data to

You are giving your personal data to Allstrat Ltd, t/a Responsible Data Use, as the data controller.

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Where your data will go

Your data will be processed within the EEA by Modern Ltd., who use a subprocessor which is headquartered in the USA. As such, under certain circumstances your personal data can be accessed by US government agencies.

We have a contract with Modern Ltd which contains Standard Contractual Clauses (SCCs) and we minimise the data used for your protection.

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How long we keep your data

Customer records kept as part of service administration are kept for three years following the termination of our contract.

For cookie data see our Cookies Notice in the Privacy Centre.

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Your rights and how to complain

You have rights with regard to how we use your personal data. For full information about your rights see our Privacy Statement.If you are not satisfied that we up hold your rights you can complain directly to us or to the regulator (the ICO in the UK). Contact details for Allstrat Ltd and the ICO can be found on the Privacy Statement page.

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More information

For more information about how we manage personal data and your privacy, see our Privacy Centre.

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